ACE rolls out AI operations platform across 66 Jiffy Lube stores

Atlantic Coast Enterprises has deployed PitCrew by Leverege across its full Jiffy Lube network after a pilot showed faster service and tighter operational control. The rollout gives the franchisee real-time visibility into bay activity at 66 locations as fast-lube operators lean harder on AI to improve speed, consistency and profitability. Why it matters: - Atlantic Coast Enterprises is using AI to standardize operations across 66 Jiffy Lube service centers, a move that could improve speed of service, guest experience and store-level consistency. - The rollout positions ACE as the first Jiffy Lube franchisee to deploy AI-powered service bay intelligence across its entire network. - Fast-lube operators are facing higher labor costs and stronger customer expectations for quick turnaround, making operational visibility a competitive factor. What happened: - Atlantic Coast Enterprises announced a full-network deployment of PitCrew by Leverege across more than 66 ACE locations. - The deployment follows a multi-store pilot in South Florida. - ACE said the pilot showed meaningful gains in service speed and operational performance. - The company is headquartered in Fort Lauderdale, Florida, and operates under the ACE Jiffy Lube brand. The details: - PitCrew tracked and analyzed more than 15,000 services during the pilot. - Store and market managers gained real-time visibility into performance across locations. - At ACE’s top-performing pilot store, average oil change service times fell 15.8%. - That improvement cut average service times by more than two minutes. - Delayed services dropped by 20.1 percentage points. - By the end of the pilot, fewer than 1 in 7 services ran late. - ACE expects PitCrew to return a significant multiple of its total investment. - ACE said the platform also supports security surveillance and internal competition around speed of service. Between the lines: - The rollout suggests ACE is treating AI tooling as an operating system for the network, not just a trial of new cameras. - A full deployment across 66 locations creates a much stronger baseline for comparing store performance than a single-store pilot. - Leverege is betting that real-time bay visibility will become a standard expectation in automotive service, not a differentiator. - ACE’s emphasis on speed, profitability and security shows the platform is being evaluated on both customer-facing and back-office gains. What’s next: - Full rollout is already underway across ACE’s network. - ACE will use the system to monitor speed of service, operational performance and bay activity across all locations. - Leverege expects broader adoption of AI-powered visibility as competition intensifies in automotive service. The bottom line: - ACE is turning a successful pilot into a chainwide AI deployment in a push to make faster, more consistent service a systemwide advantage. More information